What is AI enablement?

Getting your team set up to use AI well. That covers the accounts and permissions, the company knowledge it draws on, and the training and ground rules so everyone uses it the same way.

We already have AI access. Isn’t that enough?

It's a start. Out of the box, AI doesn't know your pricing, your policies or how you word things, so the answers come back generic. We give it your company information, terminology, SOPs and product knowledge, and the answers start sounding like they came from someone who works there.

Which AI platform should we use?

It depends on the work, the data involved, who's using it and how much control you need. We'll talk through Claude, ChatGPT, Copilot and Gemini with you and help decide which jobs belong where. Sometimes the answer is more than one.

How is this different from AI automation?

AI Enablement is about your people using AI in their day. AI Automation puts AI inside your systems so it can get jobs done on its own.

Give your team an AI that knows how you do things.

Your team probably has ChatGPT or Copilot open already. It just doesn't know your price list or how you talk to customers. AI enablement sorts that out, and gets everyone using it the same way.

Talk to us about AI enablement What a useful AI environment needs

SOP.pdf

Price list

Brand voice

Policies

Team AI · Sales workspace

The environment

Having a login is the easy part.

A useful AI environment needs:

AI chat

Write a follow-up to Harbour Homes about their quote.

Dear valued customer, I hope this message finds you well. I wanted to follow up regarding the quote we recently provided. Please let me know if you have any questions.

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Skills & Workflows

Write down what works so everyone can reuse it.

Reusable instructions
Skills
Commands
Templates
Role-based workflows

Adoption & Governance

Ground rules on what goes in, and what stays under the Cone of Silence.

Role-based use cases
Training
Standards
Governance
Coaching

Platforms

Claude, ChatGPT, Copilot, Gemini or something else?

We’ll help you choose. It comes down to the work, the data it touches, who’s using it and how much control you need.

Not sure yet? We start with:

The work
The data
The users
The level of control required

Claude Business Setup & Enablement

Claude set up for your team and loaded with how your business runs.

Explore Claude for Business

Discover
Configure
Connect
Train
Optimise

Next step

Need AI to do more than assist?

AI Enablement helps your people use AI.

AI Automation plugs AI into your systems so it can finish the job itself.

Explore AI Automation

Questions

Questions we get asked

What is AI enablement?: Getting your team set up to use AI well. That covers the accounts and permissions, the company knowledge it draws on, and the training and ground rules so everyone uses it the same way.
We already have AI access. Isn’t that enough?: It's a start. Out of the box, AI doesn't know your pricing, your policies or how you word things, so the answers come back generic. We give it your company information, terminology, SOPs and product knowledge, and the answers start sounding like they came from someone who works there.
Which AI platform should we use?: It depends on the work, the data involved, who's using it and how much control you need. We'll talk through Claude, ChatGPT, Copilot and Gemini with you and help decide which jobs belong where. Sometimes the answer is more than one.
How is this different from AI automation?: AI Enablement is about your people using AI in their day. AI Automation puts AI inside your systems so it can get jobs done on its own.

AI Enablement

From a few people tinkering to the whole team on board.

Talk to us about AI enablement