Your Zoho Partner and integration specialists in Australia.

The Desk is a Melbourne-based Zoho Authorized Partner. We implement Zoho CRM and Zoho One, then connect Zoho to the rest of your tech stack, for businesses in Melbourne, Sydney, Brisbane and across Australia.120+ apps connected so far, plus anything with an open API.

Zoho Authorized Partner
Zoho · Connections
Sync log
  • Order #1042 added to Zoho Inventory
  • Stripe payment matched in Zoho Books
  • New ticket posted to Slack

Everything Zoho, from the first plan to ongoing support.

As a Zoho Authorized Partner we plan, set up, connect and look after Zoho for Australian businesses.

  • Zoho consulting

    A Business Systems Audit of how you run today, then a clear plan for which Zoho apps you need and how they fit together.

    More on Zoho consulting
  • Zoho CRM implementation

    Zoho CRM set up and customised around your sales process: pipelines, fields, layouts, automations, email and reporting.

  • Zoho One implementation

    CRM, Books, Inventory, Desk, Projects, People and Analytics rolled out as one connected system, not a pile of separate apps.

  • Zoho integration

    Zoho connected to MYOB, Xero, Shopify, Stripe, Microsoft 365 and 120+ other apps, so data moves on its own.

    More on Zoho integration
  • Migration to Zoho

    Data moved across from spreadsheets, Salesforce, HubSpot, Pipedrive and older systems, and cleaned up on the way.

  • Custom apps and automation

    Zoho Creator apps, Deluge functions and Zoho Flow for the processes standard setups can’t handle.

    More on Custom apps and automation
  • AI in Zoho

    Zia, plus Claude and ChatGPT connected to your Zoho data, used where they genuinely save time.

    More on AI in Zoho
  • Training and support

    Your team trained on the system built for them, then ongoing support, changes and health checks after go-live.

Every system talking to every other.

Zoho integration means your apps share data automatically, so nobody retypes an order, a contact or an invoice.

Zoho to Zoho

Zoho One apps set up to share one customer record: CRM, Books, Inventory, Desk, Projects and Analytics.

Zoho to your other apps

Accounting, ecommerce, payments, email, calendars and the tools your team already relies on.

Custom and legacy systems

In-house software and databases like MySQL, PostgreSQL and SQL Server, connected through their APIs.

120+ apps, plus anything with an open API.

A few of the apps we connect most.

  • Zoho CRM
  • Zoho Books
  • Microsoft Office 365
  • Google Sheets
  • Shopify
  • Stripe
  • MYOB AccountRight Live
  • HubSpot CRM
  • Slack
  • Salesforce
  • Claude
  • ChatGPT

AI

  • Claude
  • ChatGPT
  • Microsoft Copilot
  • Google Gemini

Zoho apps

  • Zoho One
  • Zoho CRM
  • Zoho Books
  • Zoho Inventory
  • Zoho Desk
  • Zoho Projects
  • Zoho Analytics
  • Zoho Creator
  • Zoho People
  • Zoho Recruit
  • Zoho Campaigns
  • Zoho Sign
  • Zoho Forms
  • Zoho Expense
  • Zoho Invoice
  • Zoho WorkDrive
  • Zoho Mail
  • Zoho Cliq
  • Zoho Meeting
  • Zoho Sites
  • Zoho Vault
  • Zoho Assist
  • Zoho Survey
  • Zoho Notebook
  • Zoho Showtime
  • Zoho ToDo
  • ZeptoMail
  • TrainerCentral
  • Qntrl

Accounting and payments

  • MYOB AccountRight Live
  • QuickBooks
  • Stripe
  • PayPal
  • Chargebee
  • Expensify
  • Invoice Ninja
  • ZipBooks
  • Upflow
  • MAXIO

Ecommerce

  • Shopify
  • WooCommerce
  • SureCart
  • Voucherify
  • Lodgify

Email, files and teamwork

  • Microsoft Office 365
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft OneDrive
  • SharePoint
  • Microsoft Excel
  • Google Calendar
  • Google Drive
  • Google Sheets
  • Slack
  • Dropbox
  • Box
  • Notion
  • Airtable
  • Confluence
  • GoToMeeting

CRM and sales

  • HubSpot CRM
  • Salesforce
  • Pipedrive
  • Freshsales
  • Salesmate
  • Nutshell
  • Kommo (formerly amoCRM)
  • Teamleader
  • Apollo.io
  • Outreach
  • Qwilr
  • Salesflare
  • Onpipeline
  • Highrise
  • Sansan
  • MadKudu
  • Clearbit
  • GoDial
  • Myphoner
  • Agiled
  • FluentCRM

Marketing

  • Mailchimp
  • Klaviyo
  • Campaign Monitor
  • MailPoet
  • Mailshake
  • SmartReach
  • Referral Rock
  • Phantombuster
  • Dubb
  • ZeroBounce
  • Xverify

Projects and support

  • Jira Cloud
  • Trello
  • Monday
  • Wrike
  • Productive
  • Zendesk
  • Freshdesk
  • Customerly
  • Opsgenie
  • Statuspage
  • GitHub
  • Bitbucket
  • Starred

Forms, bookings and websites

  • Typeform
  • Calendly
  • Cal.com
  • YouCanBook.me
  • WordPress.org
  • Elementor Pro
  • Contact Form 7
  • Ninja Forms
  • Bit Form
  • Akismet for WordPress

HR and time

  • BambooHR
  • Connecteam
  • Calamari
  • Harvest
  • Ronin

Databases and ERP

  • MySQL
  • PostgreSQL
  • SQL Server
  • MariaDB
  • SAP S/4HANA

Common Zoho integrations.

What moves between two systems once they're connected.

  • ShopifyZoho Inventory integration

    Orders, stock and customers stay in step, so you never sell what you don’t have.

  • Website formsZoho CRM integration

    Every enquiry lands in the CRM as a lead, assigned to the right person.

  • Microsoft 365Zoho CRM integration

    Emails and meetings logged against the right contact, without copying anything.

  • StripeZoho Books integration

    Payments recorded and matched to their invoices.

  • MYOBZoho CRM integration

    Sales and accounts share the same customers and invoices.

  • Zoho CRMZoho Desk integration

    Sales and support see the same customer history.

The simplest connection that will hold up.

We pick the method for each system based on what it needs to do.

Native Zoho integrations
When Zoho already connects to the app, we switch it on and configure it properly.
Zoho Flow
For moving data between apps when something happens, without custom code.
Deluge and custom functions
For business rules the standard options can’t handle.
APIs and webhooks
For custom, legacy and in-house systems, and anything with an open API.

A Melbourne Zoho Partner, working Australia-wide.

We’re based in Melbourne. Most of a Zoho project runs over video calls and screen shares, so we work with businesses anywhere in Australia.

  • Melbourne
  • Sydney
  • Brisbane
  • Perth
  • Adelaide
  • Canberra
  • Hobart
  • Gold Coast
  • Geelong
  • Regional Australia

Common questions

What does a Zoho Partner do?
A Zoho Partner is a company authorised by Zoho to plan, set up, customise and support Zoho apps for businesses. We work out what you need, configure Zoho CRM or Zoho One around your processes, move your data across, connect your other systems, train your team and stay on to support it.
Is The Desk an authorised Zoho Partner?
Yes. The Desk is a Zoho Authorized Partner based in Melbourne, Victoria, working with businesses across Australia.
Do you work with businesses outside Melbourne?
Yes. We're based in Melbourne and work with businesses in Sydney, Brisbane, Perth, Adelaide, Canberra, Hobart and regional Australia. Most of a Zoho project runs over video calls and screen shares, so location doesn't slow anything down.
Should we use Zoho CRM or Zoho One?
If you mainly need to manage leads, deals and customers, Zoho CRM on its own is often enough. If you also want finance, inventory, support, projects, HR and reporting on one platform, Zoho One is usually better value. We help you choose after looking at how your business runs.
How long does a Zoho implementation take?
It depends on how many apps, users, integrations and how much data are involved. A focused Zoho CRM setup is much quicker than a full Zoho One rollout. We start with a Business Systems Audit, which gives you a scoped plan and timeline before any build starts.
What is Zoho integration?
Connecting Zoho apps to each other and to the other software your business runs on, so data moves between them automatically instead of being typed in twice.
Which apps can you connect to Zoho?
120+ apps so far, including Microsoft 365, Google Workspace, Shopify, Stripe, MYOB, HubSpot, Salesforce, Claude and ChatGPT, plus anything with an open API.
Can Zoho integrate with Xero or MYOB?
Yes. MYOB AccountRight Live is already on our list, and Xero has an open API, so it can be connected too. Some businesses move their accounting into Zoho Books instead; we help you work out which makes sense.
Can you move us to Zoho from another system?
Yes. We migrate data from spreadsheets, other CRMs such as Salesforce, HubSpot and Pipedrive, and older business systems, cleaning it up on the way so you start in Zoho with records you can trust.
Do we have to move everything into Zoho?
No. We connect the tools that already work for you and only replace the ones that don’t.
Can you fix a Zoho setup someone else built?
Yes. We take over Zoho accounts that were set up quickly or have grown messy: we audit what's there, clean up the data and automations, and rebuild what isn't working.
Do you support Zoho after go-live?
Yes. We train your team, then stay on for ongoing support, changes and improvements as the business grows.
Why choose The Desk as your Zoho Partner?
We start with how your business actually runs, not with the software. The Desk was founded by Dan Sheehan after 25+ years in finance, hospitality, construction and manufacturing, and we specialise in the parts other setups miss: integration with your other systems, clean data, automation and practical AI.
Zoho Partner